FAMILIA Chobani App Terms of Use
Effective date: August 26, 2026
Please read these Terms of Use (“Terms”) carefully before accessing or using the FAMILIA Chobani mobile application (“App”). The App is made available by Chobani, LLC (“Chobani,” “we,” “our,” or “us”) as a separate meal delivery service for eligible adult family members of participants in the FAMILIA Chobani Cardiovascular Health Program study conducted by the Icahn School of Medicine at Mount Sinai (“Study”). The App and meal delivery service are separate from the Study. Mount Sinai is not a party to these Terms, and participation in the Study is governed by separate Study documents. By accessing or using the App, you agree to these Terms, which form a legal agreement between Chobani and you.
Recipes, nutrition information, and wellness content available through the App are provided for general informational and logistical purposes only. They are not medical or dietary advice and are not a substitute for advice from a physician, registered dietitian, or other qualified healthcare provider. Chobani does not provide medical care through the App, and your use of the App does not create a healthcare professional relationship with Chobani.
THESE TERMS CONTAIN DISCLAIMERS OF WARRANTIES, LIMITATIONS OF LIABILITY, AND A CLASS ACTION WAIVER THAT AFFECT YOUR RIGHTS. PLEASE READ THEM CAREFULLY.
1. ACCEPTANCE OF TERMS
1.1 The App is intended only for individuals who are at least 18 years old, are authorized to act for an eligible household participating in the meal delivery program, and have been invited or approved to use the App. By accessing or using the App, you represent that you meet these requirements, have authority to provide household and delivery information, and have the legal ability to agree to these Terms. If you add a secondary app participant to your household, or otherwise permit another person to access your account, you direct Chobani to make any information associated with your account available to such person, and acknowledge that such person may make changes affecting your household. If you do not agree to these Terms, you are not permitted to access or use the App.
1.2 We may update these Terms from time to time in accordance with applicable law. Updated Terms will be made available through the App or another reasonable method and will be effective when posted or on any later date stated in the notice. Your continued use of the App after the effective date of updated Terms constitutes your acceptance of the updates.
2. DESCRIPTION OF THE APP
2.1 The App allows eligible users to order, schedule, pause, and manage meal box deliveries; provide and update contact and delivery information; access recipes, nutrition information and wellness materials; view stars and available prizes; and submit prize redemption requests.
2.2 Mount Sinai controls Study enrollment, participation, activities, and the award of stars. Chobani does not conduct the Study or make decisions about Study participation. Your decision to use or stop using the App or meal delivery service does not itself change your or your child’s Study participation.
2.3 The App is provided at no cost. We may add, remove, suspend, or change App features or functionality at any time, and the App may not always be available.
2.4 To the extent that the App displays stars or other units for redemption of prizes (“stars), you agree that Mount Sinai is solely responsible for awarding such stars and for determining eligibility for stars, and it may correct or adjust star awards at any time at its sole discretion. Stars have no cash value and are non-transferable. The accrual of stars does not guarantee the availability of any specific prize or reward item. Any prizes displayed via the App are subject to inventory and availability, and you agree that such prizes may be changed and discontinued at any time. To the fullest extent permitted by law, Chobani bears no liability for the selection, quality, availability, fulfillment or delivery of prizes, and prizes are provided “as is” without warranties from Chobani. Unredeemed stars expire immediately upon account closure or termination of the prize program.
3. LICENSE AND INTELLECTUAL PROPERTY
3.1 The App and all software, text, graphics, recipes, recommendations, trademarks, and other content made available through the App (collectively, “Content”) are owned by Chobani or its licensors and are protected by intellectual property laws.
3.2 Subject to these Terms, Chobani grants you a limited, personal, revocable, non-exclusive, non-transferable license to access and use the App and Content solely for your personal, non-commercial participation in the meal delivery program.
3.3 Except as permitted by applicable law, you may not copy, modify, distribute, sell, sublicense, reverse engineer, decompile, create derivative works from, or otherwise exploit the App or Content, or remove any proprietary notice from them.
3.4 Chobani may provide updates or new versions of the App. These Terms apply to those updates and versions unless different terms accompany them.
3.5 No right to use any Chobani or third-party name, trademark, service mark, logo, or trade name is granted except as expressly stated in these Terms.
4. YOUR OBLIGATIONS
4.1 You must provide accurate, current, and complete account, household, contact, and delivery information and promptly update it when it changes. You may use the App only for your eligible household and may not permit any unauthorized person to use your account.
4.2 You may not: (a) impersonate another person or misrepresent your identity, eligibility, or affiliation; (b) use the App for an unauthorized, fraudulent, unlawful, or commercial purpose; (c) submit information you do not have the right to provide; (d) interfere with, disrupt, damage, or attempt to gain unauthorized access to the App or related systems; (e) introduce malicious code or use automated means to access the App; or (f) violate applicable law or another person’s rights.
4.3 You are responsible for maintaining the confidentiality of your login credentials, restricting access to your devices, and all activity under your account. You must promptly notify Chobani if you suspect unauthorized account use or another security issue involving the App.
4.4 We may provide notices and service communications electronically through the App, email, text message, or push notification, as applicable. You are responsible for keeping your contact information current and maintaining a device capable of receiving those communications. Standard messaging and data rates may apply.
5. FOOD DELIVERY
5.1 Chobani may arrange for food boxes to be delivered by Chobani or third parties to the address associated with your account. Contents, quantities, delivery windows, delivery routes, frequency, and availability may vary, and substitutions may be made without notice. Delivery dates and times are estimates only. You are responsible for providing accurate delivery instructions, ensuring safe and timely access to the delivery location, and promptly retrieving delivered boxes. Chobani may pause, modify, or discontinue food deliveries at any time.
5.2 Food boxes are not individualized for a household’s dietary needs and may contain or come into contact with allergens, including milk, eggs, wheat, soy, peanuts, tree nuts, fish, and shellfish. Before anyone consumes an item, you are responsible for reviewing its packaging, ingredient list, nutrition label, allergen warning, expiration or “best by” date, and condition; determining whether it is appropriate for that person; and following all handling, preparation, and storage instructions, including refrigeration requirements.
5.3 To the fullest extent permitted by law, Chobani is not responsible for loss, injury, or damage resulting from inaccurate or incomplete delivery information, delayed retrieval or unattended delivery, failure to inspect or properly store an item after delivery, consumption after an expiration or “best by” date, or consumption contrary to labels, warnings, or known dietary restrictions.
6. PRIVACY
6.1 The FAMILIA Chobani App Privacy Policy (“Privacy Policy”) describes how information is collected, used, and shared in connection with the App. Please review it carefully. If these Terms conflict with the Privacy Policy regarding the collection, use, or disclosure of personal information, the Privacy Policy controls.
7. WARRANTY DISCLAIMERS
7.1 TO THE FULLEST EXTENT PERMITTED BY LAW, THE APP AND CONTENT ARE PROVIDED “AS IS,” “AS AVAILABLE,” AND “WITH ALL FAULTS.” CHOBANI DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
7.2 CHOBANI DOES NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT APP CONTENT WILL BE ACCURATE, COMPLETE, CURRENT, OR SUITABLE FOR YOUR NEEDS. YOU USE THE APP AT YOUR OWN RISK.
7.3 The App may link to or rely on third-party websites, services, devices, or networks. Chobani does not control and is not responsible for third-party content, availability, security, or practices.
7.4 The App is not an appropriate channel for seeking help in the event of an emergency. Activity within the app, including any messages, elections, or submissions within the app, may not be continuously monitored. In the event of an emergency, please contact the proper authorities immediately.
8. LIMITATION OF LIABILITY
8.1 Nothing in these Terms limits or excludes liability that cannot be limited or excluded under applicable law or to Chobani’s gross negligence or willful misconduct.
8.2 TO THE FULLEST EXTENT PERMITTED BY LAW, CHOBANI AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, CONTRACTORS AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, USE, PROFITS, REVENUE, BUSINESS, OR GOODWILL, ARISING OUT OF OR RELATING TO THE APP, CONTENT, FOOD DELIVERY COORDINATION, PRIZE INFORMATION OR REDEMPTION REQUESTS, THIRD-PARTY SERVICES, OR THESE TERMS, REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF ADVISED THAT SUCH DAMAGES WERE POSSIBLE.
8.3 TO THE FULLEST EXTENT PERMITTED BY LAW, CHOBANI’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE APP, CONTENT, FOOD DELIVERY COORDINATION, PRIZE INFORMATION OR REDEMPTION REQUESTS, OR THESE TERMS WILL NOT EXCEED $100. IF YOU ARE DISSATISFIED WITH THE APP, YOUR SOLE REMEDY IS TO STOP USING IT.
9. INDEMNIFICATION
9.1 To the fullest extent permitted by law, you will indemnify, defend, and hold harmless Chobani and its affiliates, officers, directors, employees, agents, contractors, and service providers from third-party claims, losses, liabilities, damages, costs, and expenses, including reasonable attorneys’ fees, arising from your misuse of the App, material breach of these Terms, violation of applicable law or another person’s rights, or submission of information you are not authorized to provide.
10. SUSPENSION AND TERMINATION
10.1 You may stop using and delete the App at any time.
10.2 Chobani may suspend, restrict, or terminate your access to the App, or modify or discontinue the App, at any time, including if you are no longer eligible, violate these Terms, misuse the App, create a security or legal risk, remain inactive, or if the meal delivery program, the Study or other related arrangement ends or changes.
11.3 You agree that any such suspension, change, or termination by Chobani may be made in our sole discretion and that, to the extent permitted by applicable law, Chobani will not be liable to you or any third party for a suspension, restriction, termination, modification, or discontinuation described in this Section. Provisions that by their nature should survive termination will survive, including Sections 3, 5, 6, 7, 8, 9, 10, 11, and 12.
11. GOVERNING LAW AND DISPUTES
11.1 These Terms and any dispute arising out of or relating to them or the App are governed by the laws of the State of New York, without regard to conflict-of-law principles.
11.2 To the fullest extent permitted by law, any claim arising out of or relating to the App or these Terms must be filed within one year after the event giving rise to the claim, or the claim is permanently barred.
11.3 TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND CHOBANI AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, REPRESENTATIVE, OR PRIVATE ATTORNEY GENERAL ACTION.
11.4 Any dispute arising out of or relating to these Terms or the App must be brought exclusively in the state or federal courts located in New York County, New York, and you and Chobani consent to the personal jurisdiction and venue of those courts. If the class action waiver in Section 11.3 is found unenforceable as to a particular claim or request for relief, only that claim or request will proceed without the waiver, and the remainder of Section 11.3 will remain in effect.
12. GENERAL PROVISIONS
12.1 Entire Agreement. These Terms constitute the entire agreement between you and Chobani regarding the App and supersede prior understandings about the App. They do not govern your participation in the Study.
12.2 Assignment. You may not assign or transfer these Terms or your App account. Chobani may assign these Terms, in whole or in part, without notice or consent, including in connection with a reorganization, merger, sale, or transfer of the App or related business.
12.3 Waiver. Chobani’s failure or delay in enforcing any provision is not a waiver of its right to enforce that or any other provision later.
12.4 Severability. If any provision of these Terms is held invalid or unenforceable, it will be enforced to the maximum extent permitted and the remaining provisions will remain in effect.
12.5 Events Beyond Our Control. Chobani is not responsible for delay or failure caused by events beyond its reasonable control, including severe weather, natural disasters, labor disputes, transportation or supply disruptions, utility or network failures, public health events, government action, or third-party service failures.
13. ADDITIONAL TERMS FOR APPLE’S APP STORE
13.1 In addition to the other terms set forth herein, the provisions of this section also apply to you if you obtained the App from Apple’s App Store. These additional terms should not be read to limit any other provision of these Terms and should not be interpreted to affect the meaning of any other provision of these Terms.
13.2 You acknowledge that these Terms are between you and Chobani only, not with Apple Inc. or any of its affiliates (“Apple”), and Apple is not responsible for the App. Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App.
13.3 Apple is not responsible for addressing any claim by you or any third party relating to the App or your possession and/or use of the App, including, but not limited to: (a) any product liability claim; (b) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (c) any claim arising under consumer protection, privacy, or similar legislation. Apple is not responsible for the investigation, defense, settlement, or discharge of any third-party claim that the App and/or your possession and use of the App infringes any third party’s intellectual property rights.
13.4 You may access and use the App only on Apple-branded products that you own or control and as permitted by the usage rules set forth in the App Store Terms of Service. You agree to comply with all applicable third-party terms when using the App.
13.5 Apple, and Apple’s subsidiaries, are third-party beneficiaries of these Terms, and, upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary hereunder.
14. ADDITIONAL TERMS FOR GOOGLE PLAY STORE
14.1 In addition to the other terms set forth herein, the provisions of this section also apply to you if you obtained the App from the Google Play Store. These additional terms should not be read to limit any other provision of these Terms and should not be interpreted to affect the meaning of any other provision of these Terms.
14.2 You acknowledge that these Terms are between you and Chobani only, not with Google LLC or any of its affiliates (“Google”), and Google is not responsible for the App or its content. Google has no obligation whatsoever to furnish any maintenance and support services with respect to the App.
14.3 Google is not responsible for addressing any claim by you or any third party relating to the App or your possession and/or use of the App, including, but not limited to: (a) any product liability claim; (b) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (c) any claim arising under consumer protection, privacy, or similar legislation. Google is not responsible for the investigation, defense, settlement, or discharge of any third-party claim that the App and/or your possession and use of the App infringes any third party’s intellectual property rights.
14.4 You may access and use the App only on Android devices that you own or control and as permitted by the usage rules set forth in the Google Play Terms of Service. You agree to comply with all applicable third-party terms when using the App.
14.5 Google, and Google’s subsidiaries, are third-party beneficiaries of these Terms, and, upon your acceptance of these Terms, Google will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary hereunder.
15. CONTACT
If you have any questions or concerns regarding the App or these Terms, please contact Chobani as follows:
To: Chobani, LLC
Attn: Sophie Rifkin
669 County Road 25
New Berlin, New York 13411
Email: familia@chobani.com; legal@chobani.com